FREQUENTLY ASKED QUESTIONS

What are your candles made out of?


All of our candles are phthalate free! We handcraft our candles with all natural soy and coconut wax. Soy Wax is biodegradable and water soluble; it is also free of parabens, phthalates, and paraffins leaving a clean and conscious burning candle. Our fragrance oils are sourced right here in the United States and are vegan phthalate free! Our mixes are always custom. The wicks we use are made of cotton and are zinc-free to reduce smokey burns.




What is the average burn time of your candle?


The average burn time for all of our 7.3 oz candles is 50 hours.




Do you do custom orders?


We currently do not offer custom ordering.




Do you ship internationally?


We are working on shipping international orders, but currently we only ship within the United States




What is the shipping timeframe?


Orders are shipped on MONDAYS & WEDNESDAYS! All orders are shipped priority unless otherwise stated (express, overnight, etc.)




Can I return my candle?


We always want our customers to be satisfied. If for any reason you
are not happy with your purchase, please contact us at nirahjaycandleco@gmail.com.




What makes all natural soy candles different?


While paraffin wax is refined from crude oil, soy wax is made from soybeans- a completely renewable resource grown here in the US.
Compared to paraffin, soy wax burns cleaner with no petrol-carbon soot. Soy wax also burns slower than paraffin, so soy wax candles also last longer.





 

stay connected

  • Facebook
  • Instagram

©2020 NIRAH JAY CANDLE CO. Website designed by Artishdesign.com